Helen Salisbury: Debts of gratitude

نویسندگان

چکیده

Sometimes my day is brightened by someone’s gratitude. Even if I barely remember the consultation referred to in a card, clearly it was appreciated patient. If I’m thanked person often respond, quite truthfully, that just doing job. Conversely, most GPs have experiences of patients for whom they’ve gone extra mile—with hours spent on long consultations, referrals, and advocacy—and received not gratitude but vocal dissatisfaction sometimes formal complaints. As patient, too felt grateful individual clinicians who found right words at time, been gentle kind. But …

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ژورنال

عنوان ژورنال: BMJ

سال: 2021

ISSN: ['0959-8138']

DOI: https://doi.org/10.1136/bmj.n514